faq

Q.

When are my practices?

A.

Competitive Team:
TBD

Introduction to Competitive:
TBD

AquaGo!:
TBD

Recreational Masters:
TBD

Q.

What time should I arrive at the pool?

A.

Please arrive no earlier than 10 minutes before your practice starts. This is a rule imposed by the YMCA/H2O
Centre as part of its COVID-19 safety plan. The complete set of pool rules is included at the end of this
document. Our club has access to the change rooms and showers 10 minutes before the club practice time
starts. Consider coming to practice wearing your swimsuit to limit your time in the change rooms.

Q.

Are parents allowed to watch practices?

A.

At this time, because of COVID-19 safety regulations, the YMCA/H2O is not allowing spectators on the pool
deck. A swimmer who is 8 years of age or under must be accompanied through the change rooms to the pool
by a parent/guardian. However, the parent/guardian cannot stay on the pool deck during practice. We all miss
watching our kids swim and we hope this regulation will soon be lifted.

Q.

I’m a new AquaGo! swimmer--what do I need to bring to the first practice?

A.

We are excited to meet you! Please wear your swimsuit and bring a yoga mat, pool noodle, water bottle,
goggles, nose clips, a swim cap, and a towel. If this is your first time in a Dolphins program, we will give you a
Dolphins swim cap at your first practice, for you to use and keep. Please ensure your goggles are adjusted to fit
before arriving at the pool and that your nose clip is out of the package and ready to go.

Q.

Are there any other COVID safety guidelines or pool rules I should know about?

A.

As per current COVID-19 public health guidelines, swimmers aged 12 and older must wear a face mask on the
pool deck until they are ready to get in the water, and after they get out of the water.

As of September 13, the YMCA/H2O Centre is not requiring proof of vaccination to enter the pool. Proof is
needed to access all other fitness spaces. For the most up-to-date YMCA COVID safety information, please see:
https://www.ymcaokanagan.ca/COVID-19

Our swim club operates independently of the YMCA/H2O. We rent our pool time from the YMCA/H2O. As part
of our pool rental agreement, we are given a list of rules that all swimmers, coaches and parents must follow.
These rules are on the last page of this document. Parents/guardians, please share and discuss these rules with
your swimmer.

Q.

Why are fees the same every month but the number of practices varies across months?

A.

Swim club fees are used to cover the costs of pool rental, coaches’ wages, and registration and
insurance with BC Artistic Swimming. We calculate the full cost of your program and divide it by the
number of months in your session rather than charging different rates each month. Swim club fees
are due on the 1st of each month.